How to Claim

To submit a claim, provide us with the following information and we will contact you with the aim to settle your claim
within 48 hours of receiving all the required documentation.

Claimant Name*
Claimant Surname*
Claimant Cellphone Number*
Claimant's Email Address*
Deceased's ID Number*
Claimant's Relationship to deceased?*
Your message
Please note you should be able to provide at least the following information:

  • Name, Identity document and bank account details of the claimant
  • Certified copy of the death certificate
  • Form BI - 1680
  • Form BI - 14 : Burial order
  • Certified copy of the deceased's identity document
  • Marriage certificate or birth certificate (if you are the owner claiming for an additional life covered on your Funeral Plan)